See Something Wrong? Speak Up

GEMS Speak Up (Whistleblower)

GEMS is committed to maintaining the highest standards of ethics and integrity across all its operations. Guided by our core values, we aim to prevent, detect, and address any form of unethical behavior or misconduct within the GEMS Group.

The GEMS Speak Up (Whistleblower) Platform provides a confidential and secure channel for anyone connected to GEMS including employees, former employees, contractors, suppliers, customers, consultants, interns, and parents to raise genuine concerns without fear of retaliation.

While concerns can be raised through normal reporting channels, the Speak Up Platform offers an independent and alternative route for those who may not feel comfortable doing so.

All reports are reviewed and investigated by independent experts, with feedback provided where appropriate.

For more information, please view the GEMS Group Speak Up (Whistleblowing) Policy.

What You Can Speak Up About
The GEMS Speak Up Platform encourages everyone connected to GEMS to raise genuine concerns about any behavior or situation that goes against our values, policies, or the law. You can Speak Up about issues including, but not limited to, the following:

1. Employee Relations & Integrity

Unethical conduct or corruption

Conflicts of interest or abuse of authority

Misuse of position or power

Inappropriate relationships

Fraud or policy violations

Breaches of ethics, compliance, or integrity standards

2. Health, Safety & Wellbeing

Unsafe working conditions or practices

Fire or emergency hazards

Workplace accidents, injuries, or near misses

Health risks or wellbeing concerns (including mental health)

Non-compliance with safety regulations or failure to report incidents

3. Safeguarding

Any concerns relating to the protection and welfare of children or vulnerable individuals

4. Information Technology & Data Protection

Unauthorized access or cyber security threats

Data privacy breaches

Misuse of GEMS systems or confidential information

Sharing of insider or restricted information

5. Parent or External Complaints

Any issue raised by parents, customers, or external stakeholders concerning GEMS operations or conduct

6. Other Concerns

Any other issue that does not align with GEMS’ values or ethical standards
Confidentiality and Protection
All reports are treated in strict confidence.

GEMS Education will:

Protect whistleblowers from retaliation or discrimination

Investigate all concerns fairly and impartially

Take appropriate action where wrongdoing is found

You may choose to report anonymously if you prefer.